Frequently Asked Questions

This list of questions and answers is not comprehensive, please feel free to ask your provider in person for more information.

Q: Why do I often get voicemail when I call the office?

A: We're a small practice and are often with our patients when you call (585) 266-1220. We do check our secure voicemail many times during the day. For an extreme emergency or if you feel you are in labor, call our answering service: (585) 258-1923.


Q: Are you accepting new patients?

A: Both Joan and Davya are accepting new patients. Dr. Howitt is only accepting new patients on a referral basis at this time.

Q: Do I have to see all of the providers, or can I just see my own?

A: For a GYN visit, we try to schedule you with the provider of your choice depending on availablity (your own and the provider's). For prenatal care, we like you to meet all of the providers.

Q:Will my provider deliver my baby?

A: Dr. Howitt and Joan share call for deliveries, so either of them may deliver your baby.

Q: Where will I deliver my baby?

A: Rochester General Hospital. Here are directions to the hospital:

http://www.rochestergeneral.org/rochester-general-hospital/directions/

Q: Do you do home births?

A: No. Rochester General Hospital staff offer a supportive, safe and flexible environment for women and their families. RGH is happy to provide individual tours of the Twig birthing unit:

http://www.rochestergeneral.org/rochester-general-hospital/centers-and-services/women-and-children-services/womens-neonatal-services/twig-birthing-center/

Q: Where can I sign up for childbirth classes?

A: Visit this website for more information:

http://www.rochestergeneral.org/rochester-general-hospital/centers-and-services/women-and-children-services/educational-classes/


Q: Do you have 3D/4D ultrasound?

A: Yes!


Q: Do you have GYN ultrasound?

A: Yes!


Q:
Do you answer questions via email?

A: No, but we answer questions via our secure voicemail at (585) 266-1220.


Q: Who do I contact if I have questions about my bill?

A: Gail Falco handles our billing. You can contact her at (585) 865-8643 if you have any billing questions.